FAQ
Have questions? We've got answers!
Orders
You can exchange any item or get a full refund within 14 days of receipt of purchase if they are faulty/damaged or have a faulty print, free of charge.
Find out more here.
Please choose wisely. Only items that are faulty/damaged or have a faulty print may be returned for a refund or exchange. As we freshly print to each order (we don’t hold unnecessary stock and our profits go to charities), we do not accept refunds, returns or exchanges on change of mind, incorrect orders, or orders that are the wrong size. We have a helpful size guide so you can find your perfect fit.
No returns are accepted after 14 days of receipt of purchase.
We do not accept items that have noticeable wear or makeup stains.
Once an order has been placed online we cannot edit this order and we cannot cancel this order once it has been placed.
Find out more here.
Our website accepts all sorts of online payments through our secure system, including credit card, Shop Pay, Google Pay, Apple Pay and Stripe.
Shipping & Delivery
We sure do! Find out more here.
Because we print to order, t-shirts will be printed within 7 days and then shipped. How long they take to be shipped depends on which shipping option you choose.
Find out more here.
Yes! All you need to do is create your account when you order.
Find out more here.
Nope, we’ll send your shirt to you!
Our Tees
We know how annoying it can be that sizes differ across sites! Find your perfect fit with our size guide here.
Our shirts are printed on certified organic shirts: AS Colour Staple Organic Tee. Find out more here.
All of our tees are made by AS Colour, a New Zealand company whose shirts are ethically manufactured in Bangladesh in factories that guarantee safe, fair, legal and humane conditions.
Every design is created by Carbon Creative, a First Nations owned and run social change creative agency located in Brisbane/Meanjin & Sydney/Gadigal, Australia.
Our printing is done Direct to Film Transfer, also in Brisbane/Meanjin, by the legends at The Print Bar.
The shirts are printed Direct to Film (DTF). A Direct to Film print feels good in your hands. It’s smooth, soft, and doesn’t do that annoying thing where a print feels like it’s sitting on top of the fabric. The colours are bold, the details are sharp, and nothing cracks, peels, or feels like it’s about to give up after three washes (as long as you wash it correctly). DTF printing works by printing the design onto a special film first. Heat and pressure transfer it onto the tee, resulting in a print that looks great, lasts a long time, and doesn’t make the shirt feel like it’s wearing armour.
Treat your shirt well and it’ll return the favour:
- Machine wash cold with like colours
- Don’t bleach
- Don’t tumble dry
- Don’t dry clean
- Don’t iron over the print
- Line dry in the shade
You bet we do! Purchase them here.
Yes, More Than Just a T-shirt is an initiative of Carbon Creative, a First Nations owned and run social change creative agency. Our tees are designed in Brisbane/Meanjin and Sydney/Gadigal, and are printed in Brisbane/Meanjin.
If you love what we do and stand for and want to stock More Than Just a T-shirt tees, get in touch with us at hello@morethanjustatshirt.com.au